Making a complaint

You wish to make a complaint against an airline.

Submit your complaint using the complaints form.

Information about further actions and how your complaint will be processed.

Please first get in touch with the Airline for your appropriate compensation. The apf will help you assert your rights in the event of any disputes. You may contact us directly if you think passenger rights have been breached or if the company concerned has not responded to you.

A list of airports and airines has been provided here.