Contact

Agency for Passenger Rights (apf)
Linke Wienzeile 4/1/6
1060 Vienna
Austria
 
Personal applications are NOT possible without prior telephone appointment.
You can reach us by phone from Monday to Friday from 10 a.m. to 12 p.m. (excluding public holidays).
 
Railway:    +43 1 5050 707 710 | arbitration request
Bus:       +43 1 5050 707 720 | arbitration request
Ship: +43 1 5050 707 730
Plane:     +43 1 5050 707 740 | arbitration request