What are my rights?
You'll find helpful tips and answers to frequently asked questions and information about the legal framework below.
My train was late / cancelled. What can I do?
I would like to cancel or return my ticket. What are my rights?
I've not received any feedback yet.
Does this case involve deadlines that need to be met?
My ticket was checked. How can I appeal against a fine?
What duties do railway companies and integrated ticket organisations have?