Austrian Federal Ministry for Climate Action, Environment, Energy, Mobility, Innovation and Technology (BMK)
Austrian Federal Ministry of Social Affairs, Health, Care and Consumer Protection
Intergovernmental Organisation for International Carriage by Rail
Federal Railway Authority Germany
International Rail Transport Committee
European Commission
EU-Commission portal on passenger rights
EU-Commission-Information about Online Dispute Resolution Bodies
Online Dispute Resolution of the  European Commission
Austrian Federal Chamber of Labour / Transport
Austrian Federal Economic Chamber/Transport and Logistics
Associations and passenger initiatives
European Consumer Centre Austria
Austrian Consumers’ Association
VCÖ - Mobility for the Future
European Passengers' Federation 
The German Conciliation Body for Public Transport - söp